In this episode we talk about IT as a process. Setting up a workstation, a printer, or a server can all be done as a process. Dorothy is trying to get the configuration of Raspbian Lite down to a process. We talk about her original change ticket for configuring Raspberry Pi 1. We compare that to her ticket for Raspberry Pi number 3. She has a growing number of things that need to be configured. She should have a process figured out by the time she gets to Raspberry Pi number 4. Which is the last one in the stack. We’re moving in the right direction.